Contact

Have a question about an order, a product, or anything else? We'd love to hear from you — fill out the form below and we typically respond within 24 hours. You can also reach us directly at contact@micatcollections.com.

Common Questions

How long until my order ships?
Orders ship within 3–5 business days.

What's your return policy?
We accept returns within 14 days of receipt. Please note: customized items and holiday/seasonal items are final sale and cannot be returned, since these are made specifically for you or for a limited time of year.

Can I customize my order?
Some products can be customized — currently you can choose options like color and size on select items. Look for the customization options directly on the product page; if you don't see the option you're looking for, feel free to ask us here.

How do I track my order?
Once your order ships, you'll receive a tracking number by email.

Still need help? Send us a message: